People hate computers. Come on, admit it. There a necessary nuisance as far as you're concerned.
So when I mention I'm in IT, you roll your eyes and say "Better you than me." Or something like that. Right?
Here's the thing. Me and machines don't get along. At least we didn't. I can cause a radio to go all static-y by just walking in the room. But me and computers? Different story.
Now, I'm not an expert in all things computer. But I'm definitely above average. Not bad for someone who didn't touch their first computer until she was over 30 years old.
Thing is, I'm not afraid of them. Just like I know how to break them, (and I have broken a few) I know how to fix them. To me, it's fun It's the logical side of my brain analyzing a problem and figuring out how to resolve it.
So what would I change about my industry? Same thing as I do on a regular basis. Help the end user understand what how they can use all that power at their fingertips. I don't expect everyone to be able to open a computer case and understand all the bits and pieces inside, but they should be able to make an effort to understand the programs they use on a regular basis. For example, they don't have to hit Caps Lock to make a capitol letter, that's what the shift key is for.
Is it scary? Sure, at first. But, as in many things, too many people aren't even willing to try.And that's what I would change.
Let's find out what our other authors would change by following the links below.
October 16, 2017 – Things you want to see change in your industry.
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It's a great skill you have. My husband also spends his working hours fixing computers and software issues. I only wish I could do the same!
ReplyDeleteComputers are my primary tool in my job and I am generally a first adopter of new software because I'm brave and I let the IT department experiment on me. I'm even brave enough to open the case of my home computer and install memory expansion and vacuum out the dust (lots of silt here).
ReplyDeleteBut I also know when to call someone like you, PJ, and say "This exceeds my knowledge and skills." This usually follows a coworker messing around with something computer in my suite of offices and then coming to me and saying "It's broken, can you fix it?" These people are engineers, which means they are very confident that they know what they're doing until what they did didn't work and then they come to me. And, I call the PJ equivalent here and say "The engineers have been pretending to be IT folks again." They sigh, chuckle to themselves, push three buttons and put a cable back where it belongs and, viola! It's alive!
I so admire that!
And you are the user I wish everyone was. You're willing to learn but know when to step back and ask for help. Perfect!
DeleteOh, and happy birthday, PJ.
ReplyDeleteThanks!
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